Tag: customersuccess

SMEs – The Way forward…

As per National Business Survey 2018/2019 Summary report from Singapore Business Federation Looking at the recent global geopolitical and economic affairs, businesses are most concerned about rising interest rates (65%) and the ongoing trade tensions between the US and China (61%) SMEs are concerned on impact on their business due to Increasing Interest Rates Global Trade War […]

Four concepts for Fabulous Results

Four concepts for fabulous results

1.Do you think twice before adding more features? Have you noticed that most of us pay 100% and utilize only 20-30% of services/products we purchased? Do you want your customers/clients to have similar experience? Of course not. Solution: Successful Products think twice before introducing a new feature/product. Techniques such as MoSCoW, Kano Analysis and Relative Weighing are […]